Our Commitment To you Continues Our Warranty

Warranty Office
Caruso Homes
Attn: Warranty Department
2120 Baldwin Ave., Suite 200
Crofton MD, 21114

Hours: Monday;-Thursday 9am-5pm, Friday 9am-4pm

We’re Here to Help!

Submit Request
New Home Warranty

Work Orders &
Warranty Requests

Once construction has ended, our commitment continues to ensure that you will enjoy your home for many years to come. Caruso Homes is proud to provide the following warranty coverage on your new home:

Coverage for general defects in materials and workmanship

Coverage for defects in original installation of the plumbing, electrical, and HVAC systems

Coverage for major structural defects

Please refer to the RWC Warranty Manual for detailed information about your home warranty coverage. The Caruso Homes Warranty Team is dedicated to providing superior service for the follow-up care of your home. The Warranty Staff maintains records of all warranty calls and work activity at your residence. We can provide the best service possible by requesting that you contact the Warranty Staff directly for post settlement issues and not the Community Construction Manager or Sales Team.

To submit a warranty work order or request for your ten month inspection, please use our online homeowner portal. You should have received a letter with login information after settlement. If you need us to resend your login information, please email us at warranty@carusohomes.com.

Testimonials Hear
From Our

Caruso Homes Testimonial - The Paradise Family

Our sales person has just gone above and beyond to make sure we're happy.... Caruso gave us options but they allowed us to customize. It's been a fun process.