Our Commitment To you Continues Our Warranty


Warranty Office
Caruso Homes
Attn: Warranty Department
2120 Baldwin Ave., Suite 200
Crofton MD, 21114

Hours: Monday;-Thursday 9am-5pm, Friday 9am-4pm

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New Home Warranty

Work Orders &
Warranty Requests


Once construction has ended, our commitment continues to ensure that you will enjoy your home for many years to come. Caruso Homes is proud to provide the following warranty coverage on your new home:

1-year coverage for general defects in materials and workmanship

2-year coverage for defects in original installation of the plumbing, electrical, and HVAC systems

10-year coverage for major structural defects

Please refer to the RWC Warranty Manual and the Caruso Homes “Answer Book” for detailed information about your home warranty coverage. The Caruso Homes Warranty Team is dedicated to providing superior service for the follow-up care of your home. The Warranty Staff maintains records of all warranty calls and work activity at your residence. We can provide the best service possible by requesting that you contact the Warranty Staff directly for post settlement issues and not the Community Construction Manager or Sales Team.

To submit a warranty work order or request for your ten month inspection, please use our online homeowner portal. You should have received a letter with login information after settlement. If you need us to resend your login information, please email us at warranty@carusohomes.com.

Testimonials Hear
From Our
Customers

Caruso Homes Testimonial - The Banks Family
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I couldn't think of a better group of individuals and a company like Caruso to make my family's dream come true.