At the heart of every Caruso Home is our "We Care" attitude - a commitment to uncompromising quality and exceptional customer service. We believe that every homebuyer is different and, as such, deserves a home built to suit their needs.
We began modestly enough in 1986, building custom homes for people unwilling to settle for standard. Since then, discerning homebuyers throughout Maryland, Delaware, Pennsylvania and North Carolina have counted on us to provide them with superior quality of craftsmanship in new home construction and design.
As we plan for future growth, we will continue our commitment to excellence by staying on top of industry trends and technology, building homes that exceed industry standards for construction and energy efficiency.
We strive always to adhere to our six Core Values. With these values as our guiding principles, Caruso Homes is able to make good on the promise of superior customer service, unrivaled construction of the highest quality, and exquisite living environments for every homebuyer. There is no better way to ensure satisfied customers for life.
1. We Care Attitude
2. Same Team Concept
3. Atmosphere of Urgency
4. Facing Reality
5. Thirst for Change
6. Truth and Commitment - In Writing
We will demonstrate uncompromising integrity and a caring attitude every minute of every day. As representatives of Caruso Homes, anything less is unacceptable.
Every person, every idea, every voice counts. At Caruso, our common goal is the respect for each player on the team. That includes customers, co-workers and trade partners. We should always expect the best from each other.
We will be timely and decisive in our actions, bold in our thinking and never content with anything less than our professional best.
The team whole is dependent on every player’s performance. We will identify strengths and weaknesses in each player and react accordingly. Supervisor’s evaluations set goals and markers for achievement, then recognize achievement.
We will hasten our forward progress by: recognizing and being open to new technologies, ideas and concepts; streamlining our processes; and operating more intelligently to eliminate errors. Because a company grows as individuals grow, we will encourage every player to share ideas, contribute and constantly seek improvement, both personally and professionally. Only then can we exceed expectations.
We can commit in writing by living our core values. Because our values and guidelines are then in writing, employees become empowered to make decisions effectively and independently. This, in turn, allows us to honor our commitments and close the commitment circle.
At Caruso Homes, our “Same Team Concept” means that every person, every idea, and every voice counts. Our management team leads the way, focusing on achieving goals and honoring our commitments to Caruso home owners, co-workers and trade partners.
Through volunteering and charitable giving, we are committed to supporting and strengthening the areas where we build to improve people’s lives and make the world a better place.
Caruso Cares
Make-A-Wish Foundation Home
Christmas In April
Caruso Cares Annual Food Drive
Alpha House
Military and Veterans Program
Community Support
Home Builders Care Foundation (HBCF)
Desk Donations for Virtual Learning
At Caruso Homes, we operate every day with a “We Care” attitude. ”We Care” about our homebuyers, our employees, our trade partners and “We Care” about our community. Through volunteering and charitable giving, we are committed to supporting and strengthening the areas where we build to improve people’s lives and make the world a better place.
Caruso Cares plays an active part in supporting the Make-a-Wish Foundation, to help grant life-changing wishes for children with critical illnesses. Our efforts include raising money through charitable donations from our trade partners and donating the proceeds from the settlement of homes designated as a "Make-A-Wish Home." We have completed two Make-A-Wish Homes--in 2021 at Southern Hills in Davidsonville, MD and in 2022 at Amblebrook in Gettysburg, PA. Also, in June 2022, Caruso Cares hosted "A Night of Hope" fundraising event to raise even more funds to grant wishes to children with critical illnesses. Thank you to our generous trade partners and donors who supported these efforts!
For over 20 years, Caruso Homes has been a proud partner with Christmas in April of Prince Georges County, a volunteer organization that gathers funding, supplies and volunteers who come together each year on the last Saturday in April to repair the homes of senior citizens who are low income and/or physically challenged. Since 1989, Christmas in April has renovated over 2,500 homes to help those in need. Past projects completed by Caruso Homes include repairing basements that were damaged by floods, adding ramps for handicap access, renovating kitchens and bathrooms, repairing fences and much more! On April 30, 2022, we have three Christmas in April teams working on three different projects to help these homeowners in need.
Caruso Cares conducts an annual food drive to help those in our communities who have been struggling to feed their families during the holiday season. Caruso Cares collects non-perishable food and toiletry items and donations from Caruso Homes employees, trade partners and homeowners. In 2021, we collected over 330 bags of groceries. In addition, Caruso Homes donated $35 for each bag totaling $11,550. The food and monetary donations were distributed to local food banks in the communities where we build in Maryland, Delaware, Pennsylvania and North Carolina.
In partnership with the Home Builders Care Foundation (HBCF), Caruso Homes led a project to renovate the Alpha House, a four-bedroom single family home in old town Bowie that is run by the St. Matthews Housing Corporation. The organization provides transitional housing for low-income families affected by domestic violence or tragedy that has left them homeless, while also providing financial, educational and mental health support services to help the participants achieve economic stability and become self-sufficient. Caruso Homes, along with several of our trade partners, provided some much needed TLC by replacing the heating system, installing new windows and flooring, and replacing the sidewalk.
Caruso Homes is proud to honor the service and dedication of the American heroes who protect and serve our country every day. Our preferred lenders are well versed in the requirements for VA loans, so our military buyers can achieve the American dream that they work so hard to protect. Ask about our discounts for active duty and veterans.
Our company and team members take pride in supporting our local community in a variety of ways. From renovating an elementary school teachers lounge and purchasing school uniforms to sponsoring scholarship funds and youth sports teams, Caruso Homes is dedicated to creating strong, happy environments for children to grow and thrive. In addition, we provide donations to police and fire organizations, local nursing homes and hospice care, and neighborhood events to support the infrastructure of our communities.
As a top supporter of HBCF, Caruso Homes has provided both funding and project expertise to carry out the agency’s mission to give back by utilizing our skills and resources to carry out shelter-related construction projects for the homeless and others at-risk in the community.
In the past three years, the HBCF has:
-Undertaken 43 community service projects
-Helped over 3,900 men, women and children in crisis
-Maintained 300 shelter units with donated construction expertise
-Created 79 new housing units
-Provided toys and gift cards to 1,200 children during the holidays
-Donated 5,500 items of professional clothing for job interviews
-And much more!
Virtual learning became the new norm for schooling in 2020 and many families struggled to identify workspaces for their children. In September, the Caruso Cares program partnered with Volun-Teen in Harford County Maryland to help build 120 desks and provide school supplies to kids in need across Harford county.
For over 30 years, we have been honored nationally and regionally by the home-building industry with numerous awards for design, quality and customer service. Each award has been received with a mixture of both pride and gratitude--pride in our achievement and gratitude for the hard work each team member contributes to get us there. And while we are exceptionally proud to be recognized by our peers in the business, what matters even more is that we are locally recognized by over 4,000 satisfied homeowners who call our communities “home.”
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Our sales person has just gone above and beyond to make sure we're happy.... Caruso gave us options but they allowed us to customize. It's been a fun process.
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